Customer service

COVID-19 | Corona

General information COVID19 (Coronavirus)
My booking is cancelled by the airline. What to do?
I don't want to travel, but my booking is not cancelled (yet)
Flexible rebooking for new bookings
I want/have an Open booking. What to do?
General information on your travel voucher
What is the status of my refund request?
Proof of vaccination and/or test results
What is the status of my Change request?
Can I use my insurance in case of COVID19?